Privacy Policy
Tara Minerals & Chemicals Pvt. Ltd. ("we", "our", "us") is committed to protecting the privacy of all visitors to our website www.taraminerals.co.in. This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website and services.
1. Information We Collect
a) Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out a contact form or request a quote
- Send us an email or make a phone enquiry
- Reach out to us via WhatsApp for product enquiries
- Apply for a career opportunity on our website
This may include your name, company name, email address, phone number, shipping address, product requirements and any other details you choose to share.
b) Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address, browser type and operating system
- Pages visited, time spent on pages and referring URL
- Device type and screen resolution
This information is collected using cookies and similar technologies to help us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested product information
- To process quote requests and facilitate order fulfilment
- To send relevant product updates, industry news or promotional communications (only with your consent)
- To improve our website, products and customer service
- To comply with legal obligations and protect our rights
3. Information Sharing & Disclosure
We do not sell, rent or trade your personal information to any third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business or servicing you (e.g., logistics partners, IT service providers), subject to confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process or government request.
- Business Transfers: In connection with any merger, acquisition or sale of company assets.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include:
- SSL encryption for data transmission
- Secure server infrastructure
- Restricted access to personal information on a need-to-know basis
- Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use cookies for:
- Essential website functionality (session management)
- Analytics and performance monitoring
- Remembering your preferences
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website. For more details, please see our Cookie Policy.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., WhatsApp, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Quote and enquiry records are typically retained for a period of 3 years for business reference purposes.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-out: Unsubscribe from promotional communications at any time.
To exercise any of these rights, please contact us at info@taraminerals.co.in.
9. Children's Privacy
Our website and services are intended for business use and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Tara Minerals & Chemicals Pvt. Ltd.
3rd Floor, Kedari Towers, Near Kaylana Circle,
Soorsagar Main Road, Kabir Nagar,
Jodhpur – 342003, Rajasthan, India
Email: info@taraminerals.co.in
Phone: +91 291 2636418, +91 291 2636718
+91 73000 87250